When presenting dental treatment to the patient, how do we do it so they say yes? How do we paint a picture so the dental patient goes from fear to pleasure? What is the best process? Do we take the time to slow down to go fast? Do we really understand what drives that particular dental patient's motivation?

Have we said the same thing to the patient the same way the last several times we have seen them to repair that same problem? Why do you think they are still hesitating?

Once we understand what drives a person, our effectiveness in communication dramatically improves, thus driving case acceptance to solutions that include yes to treatment. How do we inspire that change? Are we committed to the solution? Do we have enthusiasm and passion to achieve this partnership of health? Is there confidence from the doc or treatment coordinator for sound solutions alleviating fear from the process?

AMP provides solutions for these challenges so more of your patients say YES to treatment, allowing your team to achieve your goals...

This is done by first being committed to provide the best dentistry you can provide. I would rather apologize for a high price once rather than poor quality for a lifetime. Once we are committed to the best the next question is how can we effectively communicate this. There are interesting studies that have been done about information retention. How much will the patient retain if you simply tell them what they need? How about if you show but don't tell? How about if you show and tell the dental patient what they need? The efficacy greatly increases as you touch more senses.

The next point to consider when examining your case acceptance rate is do you lecture your patients or do you co-diagnose with them? I personally feel disconnected from someone when they lecture me. When you tell the patient about the same problem the same way you have the last few times, why would you be surprised when you get the same response? In instances like this, we need to do it differently. Next time try showing the patient the problem and then ask them. "What do you think we should do?" I am certain on how they will respond.

Small changes in presentation will yield massive results in Dental Case Acceptance.  Watch the video below to learn more.